…seats need to be maintained better..
I was re-protected on Swiss due to Lufthansa strike. I can tell you the Swiss is quite similar just a few steps away though.
Check in and boarding
This was quite annoying. First the 2 ground crew checked in manually business class and then they opened the gates where you pass by yourselves scanning you boarding card or smartphone (no id check here neither!) .
The 2 ground crew just stood there watching people struggle with the scanner instead of doing it manually too in order to board quicker as we where already late. I believe it took around 30 minutes to board the whole plane in this way.
toilet spoil and no amenities except some wet towels
Seats are really badly maintained. The velcro stick to you clothes so be very careful. I had a Cashmere jacket and it got stuck many times to the seat in front of me.
Very good and happy staff.
Nice with drink and a quite good white wine to your…sandwhich..
Swiss chocolate is handed out during flight 🙂
Standard EU flight entertainment.
-Velcro, Velcro, Velcro…be careful…
-Bad ground crew in Zurich. Slow boarding.
Business friendly ★★★★★★☆☆☆☆
Checkin /App ★★★★★★★★☆☆
Overall vote: 7 out of 10