Sofitel Palais Imperial – Marrakech – 5 stars – Its all about service..


..and they know that!

Skärmavbild 2014-11-29 kl. 11.15.16

I stayed here for 3 nights and if you are as me very demanding for service when staying in a 5 star hotel here you do not have any issues at all. The staff is motivated, happy and professional.

Nothing is left out of place.


LOCATION

Located only 5 min from the medina. I like to stay outside the Medina in order to get some silence and bigger open spaces. I´ve been to this amazing city many times so i would recommend a Riad (local house in the medina) only if it is your first time in town.


ROOMS

The rooms are a bit ld and the furniture a bit worn out but the size and cosy felling is still there. The balcony is big and the bathroom too iwth separate shower and tub. Amenites form Hermes.

Sofitel Marrakech- room
Sofitel Marrakech- room
Sofitel Marrakech- room
Sofitel Marrakech- room
Sofitel Marrakech- room
Sofitel Marrakech- room
Sofitel Marrakech- view from room
Sofitel Marrakech- view from room
Sofitel Marrakech- view from room
Sofitel Marrakech- view from room
Sofitel Marrakech- Balcony
Sofitel Marrakech- Balcony
Sofitel Marrakech- Bathroom
Sofitel Marrakech- Bathroom
Sofitel Marrakech- Amenities
Sofitel Marrakech- Amenities

 


LOBBY & COMMON AEREAS

 2 lobbies as the hotel is divided in one classic (palais imperial) and one modern part (lounge). As guest you can access both parts.

Sofitel Marrakech- Lobby of Lounge Hotel
Sofitel Marrakech- Lobby of Lounge Hotel

 

Sofitel Marrakech- Garden
Sofitel Marrakech- Garden
Skärmavbild 2014-11-29 kl. 11.16.39
Corner of the lobby
Skärmavbild 2014-11-29 kl. 11.16.28
The club

 


RESTAURANTS

 Quite a good selection of places to dine the evening also if Marrakech offers an amazing food scene.

Sofitel Marrakech- REstaurant
Sofitel Marrakech- REstaurant
Sofitel Marrakech- Restaurant
Sofitel Marrakech- Restaurant

BREAKFAST

Wow! This is one of the richest and biggest breakfasts i´ve ever seen. I believe there are around 10 chefs and 6 stations with the best you can every dream off.  No lunch needed after eating here.

Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast
Sofitel Marrakech- Breakfast

GYM&POOL ETC

1 heated for the colder season and the big one is not. Nice beds around the pool and amazing services as in every aspect of the hotel.

Sofitel Marrakech- Poolbed
Sofitel Marrakech- Poolbed
Sofitel Marrakech- Pool
Sofitel Marrakech- Pool

FINAL COMMENTS

Plus

-Service, service and even more service

Minus

– Old rooms and old furniture.

-Loud rooms. You hear your neighbors.


RATING

Room
Size ★★★★★★★★★☆

Comfort ★★★★★★★☆☆☆

Amenities★★★★★★★★☆☆

Silence★★★★☆☆☆☆☆☆

F&B

Quality★★★★★★★★★☆

Breakfast ★★★★★★★★★★

Presentation★★★★★★★★☆☆

Price★★★★★★★★★☆

General

Check in/front Desk service ★★★★★★★★★☆

Price/Quality ★★★★★★★★☆☆

Location ★★★★★★★★★☆

Lobby★★★★★★★★☆☆

Spa★★★★★☆☆☆☆☆

Gym★★★★★★☆☆☆☆

Meeting rooms★★★★★★★★☆☆

Staff★★★★★★★★★★

Wifi★★★★☆☆☆☆☆☆ ( not free and falls often)


Overall vote: 8 out of 10


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